Delete your FIND account
You can close your FIND or FIND Pro account at any time. Do it in the app, or ask us here if you no longer have it. Either way it takes a few days at most.
In the app
The quickest way. Sign in with the number the account belongs to.
- FIND: open Profile, then Terms & privacy.
- FIND Pro: open the menu, then Terms & privacy.
- Tap Delete my account and data and confirm.
- We close the account and tell you in the app when it is done.
No app? Ask us here
Give us the number you sign in with. We will call it to make sure the request came from you, then close the account.
What happens to your data
Deleted when the account closes
- Your name, mobile number and email
- Your profile photo, bio and shop details FIND Pro
- Saved places, and push notifications to your phone
- Every signed-in session — the app signs you out
- Your place on the map and in the directory FIND Pro
Kept, no longer linked to you
- Job, trip, fare and payment records For as long as Zambian law requires business and tax records to be kept.
- Ratings you gave or received Without your name, so a pro's or driver's score stays accurate.
- ID, licence and vehicle documents FIND Pro — until your last job is out of the record-keeping window, as proof that we checked.
An account cannot be closed while a job or ride is still running, a mobile-money fare is unpaid, or a FIND Pro wallet still holds money — finish, pay or cash out first. Signing in again later with the same number starts a new, empty account. Full details are in the Privacy Policy.